Privacy Policy

In order to be fully GDPR (General Data Protection Regulation) compliant, please use the information below as a record of what data we collect about you, how we store it, who we share it with and what the data is used for. For information on data protection, please follow this link.

Contacting Chesham Flowers and Gifts

When you contact us using the contact page, we require you give us your name and email address. This information is stored securely on our site in order that we can respond personally to your request. This information is not stored or shared with any third party. Your name, email address and query are stored.

Making a purchase through our shop

When you make a purchase through our shop we are required to store various pieces of information about you purchase so we can complete your order successfully.
We keep a copy of the following pieces of information you supply:

  • Your name and Email address and phone number
  • Your invoice address
  • Your Delivery address and recipient name (if supplied)
  • Extra notes or instructions you may have supplied with your order
  • The delivery date (if supplied) you would like your order to be ready
  • Your payment method. We do not store any further payment information like credit card numbers or bank details of any kind. These are entered by yourself directly into the PayPal payment system. We do not have any information about your payment method other than if the payment was successful or not.

Cookies

While browsing our site we store cookies in order to enhance your experience. Cookies are small pieces of information written to your device by your browser. These help us identify you so we can provide such things as show you the product you last viewed or keep you logged in if you created an account. We also use cookies to track anonymous website usage so we are able to improve the site further and respond to any problems that may arise. To see what exactly has been stored by this website, please follow your browser instructions.
By using Chesham Flowers and Gifts you are agreeing to our use of cookies.


To request a copy of any or all data we have about you, or to request we delete data we hold about you, please use the Contact Us form.

Contact Us

DELIVERY TO YOUR HOME OR WORK

FRIENDLY CUSTOMER SUPPORT

RETURNS AND EXCHANGE

Telephone: 01494 778283

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